Privacy policy
Who processes the data
Eco Envelope s.r.o., company ID 19787766, registered office Turinského 1671/4, 500 02 Hradec Králové, Czech Republic, entered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, Insert 51842. Contact: obchod@vobalak.cz, +420 736 716 291.
What data and why
From the enquiry form we process your name, business name, email, phone, message and any attached invoice or price list. We use them only to prepare a price comparison and quote for you and to agree on next steps.
The legal basis is taking steps at your request prior to entering into a contract under Art. 6(1)(b) of the General Data Protection Regulation (GDPR).
How long we keep the data
For the duration of the quote discussions and then for no longer than 2 years. If we become your supplier, we keep the data for the duration of our cooperation and keep documents for the period required by law (accounting documents 5 years, tax documents 10 years).
Who we share the data with
We do not share data with third parties for marketing. It is processed only by our processors on our instructions: our web host Hostinger (whose server sends the form) and our email provider Google (Google Workspace), where enquiries arrive.
Your rights
You have the right to:
- request access to, correction or erasure of your data,
- request restriction of processing and object to it,
- receive your data in a portable format,
- lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).
Just write to obchod@vobalak.cz.
Cookies and analytics
Without your consent, the website does not store any analytics or advertising cookies. In your browser’s storage we only keep your choice in the cookie bar, so we don’t ask again, and your unfinished enquiry (selected packaging, quantities and any note), so it doesn’t get lost. None of it reaches us until you send the enquiry yourself. Once sent, the unfinished enquiry is deleted, and you can also delete it with the Clear all button.
If you allow analytics, we use Google Analytics 4 provided by Google Ireland Limited. It gives us aggregate traffic data: which pages people read, where they came from and on which device. We do not use advertising features or ad personalisation. Google Analytics stores the cookies _ga and _ga_* for up to 2 years. Google may also process data in the USA; Google is certified under the EU-US Data Privacy Framework.
The legal basis is your consent (Section 89(3) of Czech Act No. 127/2005 Coll., on Electronic Communications, and Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the link in the website footer.